Frequently Asked Questions (FAQ)

Yes, you can change your email, phone number, and password. However, your name and date of birth cannot be changed as they are required for verification. Go to your settings to update any information.

Yes, you can deactivate your account at any time. Go to settings and look for the "Deactivate Account" option. This is a permanent decision, so make sure you're certain.

No, each person can only create one account. Creating multiple accounts violates our policy and all accounts will be deactivated.

Your balance is always displayed at the top of the dashboard. If you don't see it, refresh the page or log out and log back in. If you have issues, contact our support team.

The minimum deposit amount on FB77 is typically 500 BDT. However, this depends on your chosen payment method. Some methods may have different minimum amounts.

Most deposits are processed instantly. Some payment methods may take 1-2 hours. Bank transfers can take up to 24 hours.

The minimum withdrawal amount is typically 1000 BDT. The maximum withdrawal amount depends on your account level and verification status. You can see the limits in your settings.

Withdrawal times vary by payment method. Mobile banking typically completes in 1-2 hours. Bank transfers may take 2-4 hours.

Yes, all FB77 games are fully licensed and regulated. We use RNG (Random Number Generator) that is independently audited to ensure fairness.

Yes, all games can be played on mobile devices. Download our mobile app or use the mobile website. Both are fully functional and fast.

Live betting means placing bets during a match. You can see real-time odds and bet at any time. It provides a more exciting and interactive experience.

Yes, in some cases you can withdraw money from an ongoing match using the Cash Out feature. This helps you secure potential winnings or reduce losses.

Two-factor authentication (2FA) adds extra security to your account. You'll receive a code on your phone during login that you must enter. This protects your account from unauthorized access.

For security reasons, you will be automatically logged out if inactive for a long time. This typically happens after 20-30 minutes. This helps keep your account secure.

All your information is stored on secure servers that are regularly backed up. We use multiple data centers to keep your information secure and accessible.

Click "Forgot Password?" on the login page. Verify with your email or phone and you'll receive a reset link. Click the link and create a new strong password.

If the website seems slow, check your internet connection. Clear your cache and refresh your browser. If the issue persists, let our support team know.

FB77 works on all modern browsers including Chrome, Firefox, Safari and Edge. Use the latest version for the best experience.